Billing Terms and Conditions

Thank you for choosing Ventura Deluxe for your online shopping needs. This Payment Policy outlines the accepted payment methods and related information for making purchases on our website,  https://www.ventura-deluxe.com/

1. Payment Methods: Ventura Deluxe accepts various payment methods to offer you a convenient shopping experience. You can make payments using the following methods:

• Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
• PayPal: Use your PayPal account for a secure and easy transaction.
• Apple Pay: For seamless payments using your Apple devices.
• Google Pay: Conveniently pay using your Google account.

2. Currency: All transactions on Ventura Deluxe Online Store are conducted in USD .If you're shopping from a different country, your bank or payment provider may apply conversion fees or exchange rates. Please check with your provider for details.
3. Payment Security: We prioritize the security of your payment information. All payments are processed through secure and encrypted payment gateways to protect your sensitive data. We do not store your payment information on our servers.
4. Payment Process: Upon placing an order, you will receive an order confirmation email that includes the details of your purchase and the total amount to be paid. Payment will be collected at the time of order placement.
5. Order Verification: In some cases, we may need to verify the payment details before processing your order. This verification process is in place to prevent fraudulent transactions and protect both parties involved.
6. Order Cancellation and Refunds: If you decide to cancel your order before it has been shipped, a full refund will be issued to your original payment method. For information regarding order cancellation and refund eligibility, please refer to our return and refund policy 
7. Payment Errors: In case of a payment error or discrepancy, please contact our Customer Support team at support@ventura-deluxe.com for assistance. We will investigate the issue and work towards a resolution.
8. Payment Confirmation: Upon successful payment, you will receive a payment confirmation email containing the details of your transaction. This email serves as a receipt for your records.
9. Payment Failure: If your payment is declined or unsuccessful, please ensure that you have entered the correct payment information and have sufficient funds available. If the problem persists, contact your payment provider or our Customer Support for assistance.
10. Contact Information: If you have any questions or concerns related to payments, please reach out to our Customer Support team at: Email: support@ventura-deluxe.com
11. Policy Updates: Ventura Deluxe Online Store reserves the right to update or modify this Payment Policy at any time. Any changes to the policy will be effective from the date of posting on our website.

By making a purchase on Ventura Deluxe Online Store, you agree to abide by the terms outlined in this Payment Policy. We appreciate your trust in us and look forward to providing you with an exceptional shopping experience.

Business Information:

Email: support@ventura-deluxe.com

Customer Support Hours of Operation: Monday-Sunday 11AM-7PM (EST)